Terms and Conditions

Effective Date: January 01, 2025

I. Definitions

1. User: Any individual who accesses and uses the website.
2. Registered User: A user who has created an account on the website.
3. Buyer: A registered user searching for properties to purchase.
4. Agent: An individual selling properties and registered on the website.
5. Accredited Agent: An agent who has successfully completed the website’s accreditation program, which includes an online course on professional and ethical real estate practices.
6. Agency: A company or organization selling properties and registered on the website.
7. Verified Agency: An agency verified by the website, confirming its office location, agents, and listed properties on a tough standard of verification.
8. Seller: A registered user listing properties for sale through the website.
9. Advisor: A registered user providing advice or guidance on property-related matters.
10. Verified Property: A property physically verified by the website or its authorized representatives.
11. Price Checked: A property whose price has been verified by the website or its authorized representatives as being close to similar properties in the area.

II. Scope of Agreement

1. These Terms and Conditions govern the use of Houzez.org and all related services provided by the website.
2. By accessing or using the website, users agree to be bound by these Terms and Conditions.
3. The website provides a platform for property listings, interactions between buyers, sellers, agents, agencies, and advisors, and other related services.
4. The website does not act as a real estate broker or agent and is not party to any agreements or transactions between users.

III. Website Usage Rules

1. The website serves as a platform for buyers, agents, agencies, sellers, and advisors to interact and conduct business.
2. Users must be at least 18 years old to access or use the website.
3. Users are required to provide accurate and truthful information during registration and use of the website.
4. Users are prohibited from:
   • Misrepresenting their identity or property details.
   • Engaging in fraudulent activities, spamming, or unauthorized advertising.
   • Using the website for any unlawful or harmful purposes.
5. Accredited agents and verified agencies must comply with the website’s accreditation and verification requirements.
6. Misuse of the platform may result in account suspension, termination, or legal action.

IV. User Responsibilities

1. Users are responsible for ensuring the lawful use of the website and compliance with all applicable laws and regulations.
2. Users must notify the website of any unauthorized access to their account or suspicious activity.
3. Users must independently verify the accuracy of property details and other user-provided information.

V. Third-Party Links and Services

1. The website may contain links to third-party websites or services.
2. The website is not responsible for the content, accuracy, or reliability of third-party websites or services.
3. Users interact with third-party websites or services at their own risk.

VI. Intellectual Property Rights

1. All content on the website, including text, images, logos, and software, is the property of the website or its licensors and is protected by copyright and trademark laws.
2. Users may not reproduce, distribute, or use website content for commercial purposes without prior written consent.
3. Users retain ownership of content they upload but grant the website a non-exclusive, royalty-free license to use, display, and distribute the content for website operations.

VII. Limitations of Liability

1. The website implements reasonable measures to ensure service availability but does not guarantee uninterrupted or error-free operation.
2. The website is not liable for:
   • Any damages or losses resulting from technical issues, outages, or user interactions.
   • Force majeure events, including natural disasters, cyberattacks, or regulatory actions.

VIII. Indemnification

1. Users agree to indemnify and hold the website harmless from any claims, damages, or expenses arising from their misuse of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

IX. Termination

1. The website reserves the right to suspend or terminate user accounts for violations of these Terms and Conditions or misuse of the platform.
2. Users may terminate their accounts at any time by contacting the website’s support team.

X. Promotional Vouchers and Codes

1. The website may periodically offer promotional vouchers and codes.
2. These vouchers and codes are subject to specific terms and conditions outlined at the time of issuance.
3. The website reserves the right to cancel or recall vouchers and codes without prior notice.

XI. Payment and Transactions

1. All payments, advances, or deposits made to agents, agencies, sellers, or advisors are the sole responsibility of the buyer.
2. The website does not manage or mediate financial transactions between users.
3. Users are advised to exercise caution and verify all details before proceeding with payments or agreements.

XII. Accreditation and Verification

1. The website reserves the right to revoke accreditation or verification from agents or agencies that fail to meet its standards.
2. Accredited agents and verified agencies must adhere to the website’s code of conduct and ethics.
3. Accreditation and verification do not imply endorsement or guarantee by the website.

XIII. Governing Law

1. These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
2. Any disputes arising under these Terms and Conditions will be resolved through arbitration in accordance with the rules of the Lahore Court of International Arbitration.

XIV. Changes to Terms and Conditions

1. The website reserves the right to modify or update these Terms and Conditions at any time without prior notice.
2. Users are responsible for regularly reviewing the Terms and Conditions to stay informed of any changes.

XV. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: editor@houzez.org
• Phone: +92 3005 HOUZEZ (+92 300 546 8939)
• Address: 10 – Eden Residencia, College Road
  Lahore, Pakistan 54000